I contacted Dell support and they were kind enough to allow me to switch operating systems (from Vista to XP). I didn’t have the option of pre-installing XP at the time, so I went with Vista. After 7 months of having touchpad issues, I started getting the dreaded blue screens of death. Exciting. Today I am officially sans-Vista, and have spent the last 3.5 hours installing XP and all the dell drivers dell left out!